Refund Policy
Full refund within 14 days of your first paid charge. No questions asked.
Email support@tripleexit.com from your account email. We respond within 5 business days.
Free tier first
TripleExit offers a free tier with a limited number of idea generations and no card required, so you can try the Service before paying anything.
When we refund
- Within 14 days of your first paid charge — full refund of that charge, no questions asked.
- Accidental renewal — if a monthly renewal goes through on an account you did not use, and you tell us within 7 days of the charge, we will normally refund it.
- Service failure — if the Service was materially unavailable for a significant part of a billing period because of us, we will credit or refund that period on request.
- Statutory rights — nothing here limits any refund right you have under the law where you live.
When we don't
- Renewals after the first 14 days, other than the accidental-renewal case above.
- Dissatisfaction with the substance of a generated business idea — TripleExit's projections are estimates, not guarantees (see our Terms), so a refund request based solely on an idea "not working out" is handled case by case, not automatically.
- Partial months — we do not prorate when you downgrade or cancel mid-cycle; your plan runs to the end of the paid period.
How it works
- Email support@tripleexit.com from the email on your account. We respond within 5 business days.
- Approved refunds go back to the original payment method within 5–10 business days, depending on your bank.
- Refunding your first paid charge closes the paid plan; your account returns to the free tier.
Cancelling
You can cancel anytime from your account settings, or by emailing support@tripleexit.com. Cancelling stops future charges; it does not by itself trigger a refund of the current period.